Client Feedback

We at Tour My India aims at offering cut-edge services to our customers. Satisfied Customers are Happy Customers is our motto and we work towards it. We also like to hear from them, regarding our services which keeps us motivated to enhance our services. Here are a few words of praises from our esteemed customers.

Dear Vishwa,
Desirous of doing a Jain pilgrimage tour of Uttar Pradesh which has many important Jain temples, I wrote to four tour operators. But only Tour My India replied positively. It was a first for them too, but they took up the challenge and worked out a plan for me.
I thank them for this. Beginning from prompt replies from Vishwa ji at the planning stage and the hotels and the driver, everythin... g was well managed.
In terms of hotels, I have a suggestion to make. In Prayagraj, please opt for Shree Kanha Residency instead of Hotel Placid for your future guests. It is a much better managed hotel.
Thanks again, Regards
Sanjay Vasa
India
  Show more >

Sanjay Vasa, Indian

Travel Dates: 14 - 20 Nov 2019

Sunil Pawar, Mumbai, India

Travel Dates - 29 Sep 2019 to 04 Oct 2019

Dear Dharmendra ji,
It was a wonderful experience for us. All your arrangements were up to the mark.
All hotels and transportation arrangements were excellent. Though we had faced some problems with hotel at Kedarnath you handled it swiftly and efficiently. Thanks for your support and prompt response.
The driver (Mahesh) just was very cooperative, polite and friendly. His driving skills were excellent and safe. In addition he was well tr... avelled and well informed. We Enjoyed his company.
We look forward to collaborating with you in future.
Thanks & Regards,
Sunil Pawar,
Mumbai, India.
  Show more >

Dear Dharmendra,
We were so pleased with our Kedarnath trip that you organised.

Best Regards,
Rehana ISSA
United Kingdom

Rehana ISSA, United Kingdom

Travel Dates: 18 Oct 2018 to 28 Oct 2018

P Annadorai, Singapore

Travel Dates - 14 Sept 2019 - 19 Sept 2019

Hi Dharmendra,
Thank you very much for all your assistance for my safe trip to Kedarnath. Your driver Mahesh was excellent. Will contact you again for my future trips.
Thanks again.
Thanks & Regards,
P Annadorai,
Singapore

Hi Vishwa,
How are you doing? Hope you are doing well.
We had a great trip in India for 6days
And my family and I we can say that we have received a great service from your team.
All the hotels we stayed are very nice clean, staff served us the best including the clean and yummy food!
Especially I would like to say the big thank you for giving us the best driver in In... dia. He is very humble, really calm and very friendly to drive us for the whole visit.
The guide, Ravy also a good person who always provided our need during this traveling. We had a low expectation before the trip but you have gave us the best service.

Best Regards,
Dalya
Cambodia/Phnom Penh
  Show more >

Dalya, Cambodia / Phnom Penh

Travel Dates: 24th to 30th August 2019

Sarvottam Shenvi, Atlanta

Travel Dates - 17 July - 28 July 2019

Hi Dharmendra,
My family finished Char Dham Yatra successfully last week. Everything went very well and I would like to pass on special THANKS to Surendra who was exceptionally humble in whole tour. Thank to all of you.
I will connect with you for future trips.
Thanks & Regards,
Sarvottam Shenvi,
Atlanta

Hi Dharmendra,
How are you? Thanks for organising the Kedarnath Badrinath tour for our group. It was very good and everyone enjoyed the trip.
Thanks very much.
Sumana
Australia

Sumana, Australia

Travel Dates: 26 June 2019 to 03 July 2019

Tejas shah, Mumbai

Travel Dates - 4 to 6 July 2019

Dear Dharmendra Negi,
Thanks for making my first tour very enjoyable for 24 peoples....
From
Tejas shah,
Mumbai

Dear Nitin Rawat,
Thank you so much for your help in organising our India trip. We had an absolutely fantastic time, helped by your companies amazing organisation and all your great staff.
We saw tigers, Hindu festivals, Kanchenjunga, Darjeeling tea plantations and all the sites of Delhi.
Hope the above is of help to you.
Thanks and regards,
M... r. Howard Reed & Mrs. Maggie Reed,
United Kingdom
  Show more >

Mr. Howard Reed & Mrs. Maggie Reed
United Kingdom

Travel Dates: 06 April 2019 to 16 April 2019

Irene & Les

Travel Dates - 30th Dec to 06th Jan 2019

Hi Vishwa,
We have just got back from our long holiday around India.
Just wanted to say how much we enjoyed our trip' how we felt so looked after and how well our driver Uday took us around.
Many thanks
Irene & Les

Dear Vishwa,
I am sorry for the delay in getting back to you as I was travelling and I just got back yesterday. I will go direct to my feedback on my recent tour to India.
First and foremost thank you for making the arrangement and I believe you have done your utmost best and the rest is up to the people at the ground meaning the drivers.
1. All the drivers have good knowledge of their job but all of them lack a good...  command of English and both we have problem understanding them as well as the drivers are not able to understand what we ask or what we want. The conversation is down to very basic and sometimes misunderstanding occurs. In fact the trishaw we took in Delhi going to the Chandni Chowk the young guy spoke good English and he informed us that he learn it from the tourist. He could understand what we want and we could speak to him easily. He is good and knows his work well. Your drivers are far from understanding English. And this is a problem. The driver who drove us to the airport in Delhi spoke very good English too. You should get drivers who can speak good English.
2. The drivers lack initiatives and he don't seem to take care of us when it comes to dealing a third party. Like the case in Gulmarg where we had to rent winter shoe and clothing plus the trip up to Gulmarg. I had to negotiate with them and the driver Muzafir just stood there doing nothing and I had to do all the negotiating. I am a foreigner and he should take care of us and negotiate for us instead of leaving us to do so ourselves. When we return we ended up having issue with the agent who demanded for transportation fee. You can get a clear understanding from Sabir he called me and I spoke to him about the bad incident which I was very disappointed.
3. Beside the above 2 areas the rest of the trip was good.
If you have met me in Delhi I would have given you first hand information instead of writing an email to you. Anyway I know you were busy and it is alright.
For information beside the tips are taken care of in my package I also tip all the drivers well.
Hope the above is of help to you.

Thanks and regards,
Chee Meng Liew, Malaysia
  Show more >

Chee Meng Liew

Travel Dates: 6- 15th Feb, 2019

Marco Bortoluzzi

Travel Dates - 19th to 25th Feb, 2019

Dear Vishwa,
I would like to thank you for your service, our journey through India has been an amazing experience
Hope to come back soon, have a nice day
Kind regards
Marco Bortoluzzi

Dear Parikshit,
We have had an excellent trip to Kaziranga National Park. It was one of our best trip in recent times. This was our first trip with "Tour my India" and we all, especially my parents, are very happy with the way it was organized.
I would like to thank "Tour my India" and especially YOU for helping organize this trip for us very efficiently.
Here I would like to highlight a few points that exceeded our expectations:
...  1. Mr. DILIP is a wonderful person. His service was more than 5 stars. He has not only entertained us with the chat and music but also helped us visit many places (like tea garden, bridge over Brahmaputra) on the way. On top of that because he could speak Bengali, my parents were very comfortable talking to him and gain knowledge about Assam. Please convey our special thanks to him. We would like him to accompany us in our future visit to Assam. The car was excellent too.
2.The Kaziranga Continental Hotel gave us excellent service, especially the restaurant people, Mr. Amitkumar, Mr. Dhurva and Mr. Dibya. Their hospitality was remarkable. The food was delicious too.
3.The safari's were awesome. Special thanks to YOU for recommending me to take my parents for elephant safari. I was initially hesitant but with your recommendation I took them for the ride and they enjoyed it a lot.
Now, few things that could have happened better:
1. When we initially checked-in the hotel, there was a conflict about which safari to schedule at what time. I was going ahead according to the itinerary but the hotel manager was of different opinion. Mr. Dilip came to support me and that led to a moment of argument between the hotel manager, Mr. Dilip and me. There was no mistake from Mr. Dilip side as he was helping us. This was sorted out later and the hotel manager later behaved properly. But the first impression of the hotel was not pleasant and it could have been easily avoided.
2. There was a confusion with who will pick us from the hotel for Western and Central zone safari. I later called you and explained this. Then after you called them, it was resolved. Though I really appreciate the way you handled the situation to our favor but it was a moment of confusion which as a traveler I would prefer to avoid. May be a thoroughly written itinerary would have helped the hotel to plan properly.
3. The safari's are divided into 3 zones/ranges and each zone has there own safari guide. What we realized is that if a Eastern safari driver takes you to the Central zone, he may not like to show you everything thoroughly. What I meant is when this eastern range driver goes to eastern range, he shows all the birds, tells a lot of things and encourages you to see that range thoroughly. When the same guy goes to Central zone, he does not show the same energy to explain about that range. Rather at central zone also he talks more about eastern zone. I don't know if Tour my India can do anything about it but I think arranging a jeep safari from their own gate/range would get you a guide with better knowledge/experience and enthusiasm for that range.
That's all for the feedback. Overall we are happy and would like to do more trips with Tour my India in the future.

Thanks and regards,
Anirban Adak
  Show more >

Anirban Adak

Travel Dates: 14th to 17th Feb, 2019